Network Monitoring Software - Technical Support - PingCOPA

Top  Previous  Next

 

Please make contact, as appropriate, with our office:

 

 
email: support@pingcopa.com
We guarantee a response to email support within 2 business days, however our response times are usually much quicker than this.

 

Phone: +1 508-833-1660 (11AM to 4PM EST/EDT )
Although we offer Telephone support for the PingCOPA network monitoring software we would prefer to deal with initial problems by email.  Our most experienced support personnel are  not located in the office.  You are likely to get a better answer to your problem by emailing us

 

When requesting support please quote the version and date information in the About window.

 

Also, please give as much information as possible about how the problem arose (just what were you doing at the time?) and details of any error messages displayed.